1. 1. Shipping & Delivery service is available for purchase within Penisular Malaysia.
   
   
2. 2. Your parcel will be delivered using Multicare's appointed courier company.
   
   
3. 3. Amendment of delivery address is not allowed after order confirmation.
   
   
4. 4. All the orders received will be processed during working days (Monday to Friday) except Public Holidays.
   
   
5. 5. Please expect at least 5 – 7 working days to receive your parcel after the parcel is shipped out.
       [Further shipment delays might be experienced due to the Movement Control Order (MCO)].
       [Customer is NOT ALLOWED to cancel order within the next 7 working days without a valid reason]

6. 6. Delivery services is NOT available on Saturday, Sunday & Public Holidays.

Shipping Rates

1. 1. West Malaysia (Peninsular) – RM8 for order below RM100.
   
   
2. 2. FREE Delivery for orders above RM100, limited to West Malaysia addresses only.
   
   

We will try our best to delivery as soon as we can. For more details or inquiries on shipping and delivery issues, please contact our Customer Service Hotline at 03-90751841 or email at onlinesupport@staging.multicare2u.com.my